KiwiSaver Advice Gap: Are Older Kiwis Missing Out? (2026)

In the realm of personal finance, the transition from working life to retirement is a pivotal moment, and for many Kiwis, it's a time of both opportunity and potential pitfalls. As the Financial Markets Authority highlights, the KiwiSaver system, designed to support New Zealanders in saving for their future, may inadvertently leave some older individuals feeling adrift when it comes to managing their funds. This is particularly intriguing, as it underscores a critical gap in the financial advice landscape, one that demands our attention and action.

Personally, I find it fascinating that while KiwiSaver providers and banks offer a wealth of information and guidance, the leap to professional financial advice often remains elusive for many. The reason? Cost and accessibility. In my opinion, this is a significant oversight, as it means that while people may have the knowledge to make informed decisions, they lack the personalized support to navigate the complexities of retirement planning. What makes this particularly interesting is the potential for advisors to step in and fill this void, providing tailored guidance to ensure that Kiwis make the most of their savings.

The challenge, as Romil Ghelani points out, is that financial advice is often seen as a luxury, reserved for those with higher net worth. However, this perception is changing. With more New Zealanders approaching retirement with meaningful savings, the need for accessible and affordable advice becomes increasingly apparent. From my perspective, this is a call to action for the industry. Financial advisors have a unique opportunity to step up and cater to this growing demographic, offering the personalized support that can make a significant difference in people's lives.

One thing that immediately stands out is the importance of addressing the misconception that KiwiSaver funds must be withdrawn at 65. As Sian August from ANZ Investments explains, this is far from the case. What many people don't realize is that they can keep their funds invested, setting up a regular withdrawal to provide a steady income stream. This flexibility is a powerful tool, and it's crucial that people understand their options. If you take a step back and think about it, this highlights a deeper issue: the need for ongoing education and support as people navigate the complexities of retirement planning.

The good news is that some KiwiSaver providers are already taking steps to address this gap. ANZ, for example, contacts members a year before they can access their funds, offering free financial advice and encouraging them to develop an investment strategy. ASB, meanwhile, offers free advice sessions for those turning 65, providing guidance on how different retirement decisions can impact their long-term financial position. These initiatives are a step in the right direction, but there's still more to be done.

In my view, the KiwiSaver system has the potential to be a powerful tool for supporting older individuals in managing their finances. However, it requires a collaborative effort from providers, banks, and financial advisors to ensure that everyone has access to the advice they need. What this really suggests is that we need to rethink the way we approach financial advice, making it more accessible, affordable, and tailored to the needs of older Kiwis. By doing so, we can ensure that everyone has the support they need to make the most of their retirement savings.

In conclusion, the issue of older Kiwis being left out of the KiwiSaver advice loop is a complex one, but it's one that we can address. By embracing the potential of financial advisors and making advice more accessible, we can ensure that everyone has the support they need to navigate the challenges of retirement planning. It's a call to action for the industry, and one that I believe will have a significant impact on the lives of older New Zealanders.

KiwiSaver Advice Gap: Are Older Kiwis Missing Out? (2026)

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